Using the Stop button to end a game does not affect the game’s outcome.
The sole purpose of the Stop button is to let players see the results faster. The outcome of the game is always randomly determined at the moment the Play button is pressed.
Since every game is programmed to last a required minimum of three seconds, you can’t end a game until those three seconds are up.
No, nicknames cannot be changed.
In the poker lobby, simply click on the FIND PLAYER tab and enter your friend’s nickname. Then click on the SEARCH button. You can then join your friend’s table by clicking on GO TO TABLE.
You can consult the history of your played hands if you have downloaded the poker application. Simply open HAND HISTORY in the poker lobby SUPPORT tab. Your historical data is stored on your hard disk.
Click first on the chair icon then on a position at the table. This selection will change your place at the table, but your position relative to the puck will remain the same. You can store your selection by choosing MENU, then SETTINGS. Then select REMEMBER PREFERRED SEAT.
You can request notification when a place frees up by clicking on the WAITING LIST button. You can monitor the waiting list from the Poker Lobby.
It’s easy! Open the poker app and log in to authenticate yourself. Then click on the TABLES tab and either the SIT 'N GO or MULTI-TABLE TOURNAMENTS to see the list of available tournaments. Select one that is in "registration" mode. The tournament will start automatically at the appropriate time.
Transferring your seat to someone else is not permitted. However, you can cancel and obtain a refund. You can cancel your registration in multi-table tournaments and satellite tournaments up to six minutes before start time and withdraw from SIT ‘N GO tournaments at any time before they start. Your registration fees will be refunded. If you won your seat in a satellite tournament, you will not be able to cancel your registration, since only players that actually paid for their entry fees can cancel and receive a refund.
A refund policy has been designed for this situation. See tournament refund policy procedures.
In multi-table tournaments, funds are deposited to winner accounts at the end of the tournament. In Sit ‘n Go tournaments, winnings are immediately credited to Espacejeux accounts.
Yes. There are no restrictions about this.
You can use your PxPs to pay your registration fees at specially designated multi-table tournaments or exchange them for tournament credits that you can use to pay registration fees in any multi-table or Sit'n Go tournament you like. Contact customer service to exchange your PxP. Please note that you must exchange a minimum of 1,000 PxPs in block of 100 PxPs.
You receive one PxP for each 25 cents you contribute to the rake during games at cash tables or during a poker tournament.
Your points balance is displayed in the upper right hand window of the Poker Lobby.
Your Espacejeux account contains money that you can use to play poker and other games on lotoquebec.com. The Poker Cash Account is a virtual account that you can use to purchase poker chips, as long as your Espacejeux account has sufficient funds to cover your bets.
In cash games, lotoquebec.com generally takes a maximum rake of 5% of pots, up to a fixed limit. In tournament play, the rake taken as an administration fee has a ceiling of 10% of the amount of the player’s contribution to the tournament purse.